Privacy Policy
Privacy Policy
Last updated on: August 23, 2026
Introduction
FANONI LLC ("Fanoni", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect through our public websites — fanoni.ai and our blog at blog.fanoni.ai — how we use it, and the choices you have.
Clinical use of the Fanoni platform involves Protected Health Information and is governed by HIPAA, our Business Associate Agreements with healthcare organizations, and the platform notice at ehr.fanoni.ai/terms. This page covers the public websites.
Information we collect
Information you provide
When you fill out a form on our website — to contact us, request a demo, apply for a role, or start a clinic signup — we collect what you submit: typically your name, work email address, phone number, organization, and your message. If you subscribe to our blog, we collect your email address to deliver new posts.
Information collected automatically
Our hosting infrastructure keeps standard server logs — IP address, browser type, pages requested, and timestamps — used for security monitoring and reliability. We measure site usage with self-hosted, cookieless analytics. The Google Ads base loader initializes in Consent Mode with advertising storage, analytics storage, advertising user-data use, and personalization denied. If you allow optional measurement, the Google tag, Google Tag Manager, and the Meta Pixel also record page views, campaign parameters, browser and device information, and completed demo or account-registration events so we can measure advertising performance. Fanoni also keeps sanitized first- and last-touch campaign fields for the current browser session and includes them with a demo request for internal source reporting. This record contains public campaign labels, referring domain, landing path, and timestamp; it excludes query strings and form contents. We do not send form contents, names, email addresses, phone numbers, messages, patient information, or clinical data to analytics or advertising tools.
Protected health information
The public websites are not designed to receive Protected Health Information, and we ask you not to submit any patient information through them. PHI is processed only in the Fanoni platform, where it is encrypted in transit and at rest, access is role-based and audit-logged, and handling is governed by HIPAA and Business Associate Agreements. If you are a patient, your medical records are controlled by your healthcare provider — contact your practice to exercise your rights over them.
How we use information
- To respond to your inquiries and demo requests.
- To create and administer your organization’s account when you sign up.
- To send you blog posts and product news you subscribed to — every email includes an unsubscribe link.
- To operate, secure, and improve our websites.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information.
SMS privacy
Mobile opt-in information and SMS consent records are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We disclose mobile information only to service providers acting on our behalf as necessary to deliver, secure, monitor, and support the messaging program, or when required by law.
Data retention
We keep website inquiries and marketing contact information only as long as needed for the purposes above, and delete it on request. Clinical records in the platform are retained for a minimum of 7 years from the date of service — or longer where state law requires — to comply with medical-records regulations; PHI can only be deleted under the limited circumstances HIPAA permits.
Security
Our websites are served exclusively over encrypted connections (HTTPS). Platform data is protected with TLS in transit, AES-256 encryption at rest, role-based access control, audit logging, and incident-response procedures that comply with the HIPAA Breach Notification Rule.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you from our websites by emailing privacy@fanoni.ai. We respond within 30 days. Depending on where you live, you may have additional rights under state privacy laws, which we honor as applicable.
Patients: rights over your medical records — access, corrections, accounting of disclosures, and complaints to the HHS Office for Civil Rights — are described in the platform notice at ehr.fanoni.ai/terms and are best exercised through your healthcare provider.
Children’s privacy
Our websites are directed at healthcare professionals and practices, and we do not knowingly collect personal information from children through them. The platform may store health records for patients of any age when directed by an authorized healthcare provider.
Changes to this privacy policy
We may update this policy periodically. When we do, we will revise the "Last updated" date above, and for material changes we will notify subscribers and platform customers by email. We encourage you to review this page from time to time.
Contact us
FANONI LLC
Privacy Officer
1910 Pacific Ave
Suite 2000 - 1788
Dallas, TX 75201
United States
Privacy: privacy@fanoni.ai
Support: support@fanoni.ai
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