Every Patient Call, Handled with Care.

Features

A Complete Communication Hub

• AI Voice Agents

  Intelligent voice agents handle appointment scheduling, triage, and follow-ups around the clock — with safety guardrails built in.

• Embedded Softphone

  A softphone embedded directly in the EHR — no tab switching. See patient context during every call.

• Smart Call Queue

  Real-time queue management with priority routing, wait times, and automatic distribution to available agents.

• Outreach Campaigns

  Build patient cohort campaigns with SMS and voice — appointment reminders, recall, wellness checks, and engagement.

• Call Recording & Audit

  Every call recorded with searchable transcripts. Per-patient recording history for compliance and quality review.

• Templates & Automation

  Message templates with smart variables and automation rules — trigger the right outreach at the right time.

How It Works

Smarter Patient Communication

1. 01

   Calls Come In

   Patients call your clinic number. AI voice agents answer instantly, handling scheduling, triage questions, and routing.

2. 02

   Smart Routing

   Calls that need a human get routed to the right team member with full patient context on screen.

3. 03

   Follow Up

   Automated campaign outreach for recalls, reminders, and wellness checks — SMS and voice, all tracked.