Most referrals leak — sent and forgotten, with no idea whether the patient was seen or what came back. Fanoni manages the whole referral as a tracked loop: send it with the clinical packet attached, follow its status, and close it when the consultant’s note returns.

Sent complete, not as a bare request

A referral goes out with the relevant chart — the reason, the history, the results the specialist needs — assembled for you, and a referral letter drafted from the record. The receiving side gets a complete packet, not a name and a phone number.

Inbound referrals, matched automatically

Referrals and records that arrive by fax are read and matched to the right patient, so an inbound referral becomes a tracked item on the board instead of paper in a queue. Nothing depends on someone manually sorting the fax machine.

Close the loop

Every referral has a status — sent, scheduled, seen, returned — and when the consultant’s note comes back it’s linked to the referral that started it. You can see, at a glance, which loops are still open and which are done.

See where referrals go

Referral analytics show your patterns — where you send, what comes back, where loops stall — so referral leakage becomes something you can measure and manage, not a blind spot.

Send it complete, track it, and close the loop every time.